An organization’s ability to create new solutions is directly related to the health of their Anxiety Management System. Unfortunately, most organizations don’t know they have such a system and can’t diagnose how to change it. The other day, a friend asked me “What...
In a previous post, Emotionally Reactive Leadership, I discussed how arbitrary, knee jerk, and heel digging decisions are a manifestation of emotional reactivity (ER). While it is easy to identify leaders who habitually use ER as a basis of making decisions, it is...
